Straight answers

Frequently asked questions

Is Middleman collecting or holding my money right now?

No. We're in a pre-launch informational stage and are not processing payments or holding funds anywhere on this site while we complete regulatory review with payments/fintech counsel.

Are account recovery services legit?

Some are, many are not — paying a stranger upfront for account recovery is a well-documented scam pattern. Escrow exists to remove that upfront trust requirement, by holding payment until the account is verifiably back and stable.

What's the stability window?

A waiting period after an account is reported recovered, before funds release, so a helper can't get paid and then re-lock the owner out.

What if the account never comes back?

If recovery isn't successful, held funds don't release to the helper. Full refund and dispute terms will be published once payments go live and have been reviewed by counsel.

Does Middleman work with Instagram or TikTok directly?

No — Middleman isn't affiliated with any social platform. We're a neutral escrow layer between an account owner and an independent recovery helper, or between a brand and a creator.